Notifications and emails
What shows in the bell, and how to choose which notifications also come to you by email.
The bell at the top right shows new things across every business you're in, like leave requests, timesheets, claims, payslips and replies from your accountant. A number on the bell says how many are new.
How do I see my notifications?
- Choose the bell at the top right.
- Choose one to open it, or See all notifications for the full list.
- On the full list, choose Mark all read to clear the count.
How do I choose which ones come by email?
- Open Account & security, or choose Email settings on the notifications page.
- Under Notifications, tick each kind you want by email.
- Untick any you don't. It saves straight away.
The kinds are leave, timesheets, expense and mileage claims, payslips, bank feeds and bills emailed in.
The bell always shows everything. These settings only change what also comes by email, and they're yours alone, across every business.
Why didn't I get an email about something?
Check that kind is ticked in your settings, and look in your junk folder. Anything that isn't in the list above shows in the bell only.
Next
Your personal account and data
Change your name, photo, email and theme, manage the businesses you belong to, and download or delete your account.
Get help from Billbook support
Send a support request when something in Billbook isn't working, follow the replies, and let support look at your account if they need to.
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