Your personal account and data
Change your name, photo, email and theme, manage the businesses you belong to, and download or delete your account.
Your account is you, not a business. Your profile, sign-in and preferences follow you into every business you work in.
How do I change my name or photo?
- Choose your photo or initials at the top right, then Account & security.
- Under Profile, choose Add a photo or change your Name and Mobile.
- Choose Save.
How do I change my sign-in email?
Beside Email, choose Change, type the New email and choose Send confirmation. We email your current address first to check it's you, then the new one to finish.
How do I switch to light or dark?
Pick light, dark or Match my device under Theme, in the account menu or in Preferences. It follows you to other devices.
How do I leave a business or accept an invite?
Under Personal & businesses, choose Accept or Decline on an invitation, or Leave beside a business. Someone there can invite you back.
How do I download my data?
Under Privacy, choose Download beside Download my data. You get your profile, the businesses you belong to, invitations and sign-in history. A business's books belong to the business.
How do I delete my account?
- Under Privacy, choose Delete beside Delete my account.
- Enter Your password and tick I understand this deletes my Billbook account for good.
- Choose Delete my account.
Own a business? Sort that first
Billbook lists anything that stops you deleting your account, like a business you still own. Hand it over or close it first. The businesses' books stay with the businesses.
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