The gist
- Billbook should work for everyone. If something gets in your way, tell us and we'll fix it.
This summary helps you read the document. The full text below is what applies.
1. Our aim
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA across our website and apps: keyboard access, visible focus, labelled controls, enough colour contrast, light and dark modes, and respecting your reduced-motion setting.
2. Known gaps
- Some PDF documents (such as statements and returns) may not yet be fully accessible.
- Third-party tools we embed, such as our contact form (provided by Tally), may have their own accessibility limits.
3. Tell us
If something doesn't work for you, email support@billbook.com.au or ring 0489 996 331. We'll help you get what you need and fix it.

